About Us

Welcome to Shop The Backroom, an Australian online retailer bringing you quality products at great prices across a wide range of categories.

Where our stock comes from
We partner with pharmacies and other Australian businesses to help them sell stock they're unable to move — including fragrance and beauty products that are overstocked, seasonal, or simply taking up shelf space. Rather than buying and warehousing stock ourselves, we list our partners' available products on our site; when an order is placed, the pharmacy or business dispatches it directly to you.

Shop The Backroom is an independent retailer. We are not an authorised or official retailer of the brands we sell, and we are not affiliated with or endorsed by the brand owners whose products appear on our site, unless expressly stated. All products are genuine, sourced through our verified partner network.

Shop The Backroom is operated by Bold Australian Botanicals, based at 517 North Rd, Ormond VIC 3204, Australia.

When you shop with Shop The Backroom, we're your point of contact from start to finish. We manage your purchase, customer service, delivery enquiries, returns and refunds, so you can shop with confidence without needing to deal directly with individual suppliers.
Our focus is simple: great products, competitive prices and straightforward service.

We regularly introduce new products from our partner network, so there's always something new to discover in Shop The Backroom.

Get in touch
Have a question about a product, order, delivery or return? Our customer support team is here to help.

 Email: hello@shopthebackroom.com.au
 Address: 517 North Rd, Ormond VIC 3204, Australia
 Operated by: Bold Australian Botanicals Pty Ltd
 ABN: 69 672 420 334